We ship worldwide with DHL from our headquarter in Germany. For the United States we also ship from our warehouse in Hicksville, OH with USPS or UPS. If your country has special requirements for import (e.g. require an identification number like India, Brazil, Turkey, South Korea, Chile, Ecuador, Israel, Peru, Qatar, and South Africa), please get in touch.
Shipping Cost
| Region | Shipping method | Rates |
|---|---|---|
| Germany | Flat rate shipping | 4.50€ |
| EU | Flat rate shipping | 7.50€ |
| UK* & Switzerland | Flat rate shipping | 7.50€ |
| Rest of Europe | Flat rate shipping | 8.00€ |
| Canada | Flat rate shipping | 9.00€ |
| USA | US domestic shipping (USPS/UPS)** | 7.00€ |
| USA | US international shipping (DDP)*** | 30.00€ + fees |
| Worldwide | Flat rate shipping | 9.50€ |
**US domestic shipping with USPS/UPS from our warehouse in Hicksville, OH.
***US shipping from Germany Delivery Duty Paid (DDP) includes 15% custom duties added on checkout.
Shipping Times
In a normal week, we ship Tuesday and Friday. So, products that are in stock (marked with Ships in 3 to 5 days) ship on the next Tuesday or Friday if the order is received the day before.
Our warehouse in the US ships twice a week. Expect your order to be shipped within 3 or 4 days.
Below are the shipping times based on experience. These times are not guarenteed, but guidelines.
| Region | Shipping method | Shipping Time |
|---|---|---|
| Germany | Flat rate shipping | Less than 1 week |
| EU | Flat rate shipping | 1 week |
| Rest of Europe | Flat rate shipping | 1 – 2 weeks |
| Canada | Flat rate shipping | 1 – 2 weeks |
| USA | US domestic shipping (USPS/UPS) | 3 – 4 days |
| USA | US international shipping (DDP) | 2 – 3 weeks |
| Australia | Flat rate shipping | 2 – 3 weeks |
| Worldwide | Flat rate shipping | 3 – 4 weeks |
Stock Status
International
- x in stock for international shipping: x are in stock in Germany and ready to ship internationally.
- In production: Product is out of stock, but new inventory is being built and will be ready within two weeks. If you place an order, it is shipped as soon as it is ready.
- Not available: Product is out of stock and no new stock is built at the moment. Check the product description for more details.
US Warehouse
- x in stock in US warehouse: x are in stock in the US warehouse and ready to ship domestically within the US.
- In transit to US warehouse: Product is out of stock, but new stock is on its way and will be ready within two weeks. If you place an order, it is shipped as soon as it is ready.
- On pre-order: Product is out of stock. New stock is being produced and will arrive at the warehouse within two weeks, ready to ship within four weeks.
- Not available: Product is out of stock and no new stock is on its way. The product is either not available at the US warehouse, or there are supply chain issues. Check the product description for more details.
About the current situation with US shipping
Starting August 25, DHL has temporarily ceased shipping all goods to the US.
This is due to a new US executive order that ends the $800 de minimis regulation.
To address this, we are stocking our US warehouse with all non-DIY products. Although we try to keep everything in stock, they’re selling faster than expected, so sorry if some is already out of stock. Deliveries are constantly on the way, so you can expect everything to be back in stock soon.
Imps, Goblins, and all DIY products will not be stocked in the US warehouse. However, starting October 28 2025 we resume US shipping. The shipping cost are high and there are 15% customs added on checkout. But that’s DDP (Delivery Duty Paid), so there should be no other fees.