Shipping

We ship worldwide with DHL, except for the United States, where we ship from our warehouse in Hicksville, OH with USPS or UPS. If your country has special requirements for import (e.g. require an identification number like India, Brazil, Turkey, South Korea, Chile, Ecuador, Israel, Peru, Qatar, and South Africa), please get in touch.

Shipping Cost

RegionShipping methodRates
GermanyFlat rate shipping4.50€
EUFlat rate shipping7.50€
UK* & SwitzerlandFlat rate shipping7.50€
Rest of EuropeFlat rate shipping8.00€
CanadaFlat rate shipping9.00€
USA**US domestic shipping (USPS/UPS)7.00€
WorldwideFlat rate shipping9.50€
*For UK a minimum order value of 169€ (approx. 135£) is required. See the Terms and Conditions for more details.
**US domestic shipping with USPS/UPS from our warehouse in Hicksville, OH.

Shipping Times

In a normal week, we ship Tuesday and Friday. So, products that are in stock (marked with Ships in 3 to 5 days) ship on the next Tuesday or Friday if the order is received the day before.

Our warehouse in the US ships twice a week. Except your order to be shipped within 3 or 4 days.

Below are the shipping times based on experience. These times are not guarenteed, but guidelines.

RegionShipping methodShipping Time
GermanyFlat rate shippingLess than 1 week
EUFlat rate shipping1 week
Rest of EuropeFlat rate shipping1 – 2 weeks
CanadaFlat rate shipping1 – 2 weeks
USAUS domestic shipping (USPS/UPS)3 – 4 days
AustraliaFlat rate shipping2 – 3 weeks
WorldwideFlat rate shipping3 – 4 weeks

Express Shipping

If you need something fast, get in touch. We can do express shipping, but the rates are insanely high.

About the current situation with US shipping

Starting August 25, DHL has temporarily ceased shipping all goods to the US.
This is due to a new US executive order that ends the $800 de minimis regulation. In addition, for the next 6 months all shipments to the US valued below $800 are subject to a flat tariff of $80, if delivered through USPS.

To address this, we are stocking our US warehouse with all non-DIY products. Trash Panda Quad, HYDRA4X and Garbage Collector Minis are already in stock, with the rest following either end of the week, or start of next week.

At this time, Imps, Goblins, and all DIY products will not be stocked in the US warehouse and therefore will not be available in the US at the moment.

This page is kept up to date daily. Last change: August 28 2025.